Anxiety lesson 8
Asserting yourself
Assertive behaviour helps control anxiety levels, it reduces
feelings of emotional and everyday overwhelm. To be assertive you need self-awareness,
you need to figure out what worries you, be able to recognise mounting stress,
be able to recognise the feeling of being overwhelmed. When you have become
quite good at this you have to practice treating yourself as you would a friend
or a relative that you look after. If a friend or relative was being put upon,
I am guessing you would eagerly stand up for their right to make their own
decision and exercise their own autonomy. This is something that is required
for you to become assertive.
On top of this knowledge you will need to practice the
belief that you have a right to ask for what you want and have a boundary of
what is acceptable behaviour (from others) in your life.
For young people this is tricky because for adult’s, their
life experience and the feelings that it leaves us with, is an indicator to
what we don’t want in our lives. Saying this, I have worked with plenty of
young people that have been able to understand and except why someone would
treat them a certain way, but also not put up with that behaviour and except
it.
Let’s look at what non-assertive behaviour looks like.
Non-assertive behaviour is when is when you agree to
something to meet somebody else’s wants and needs while ignoring your rights
and needs. If you do give people the message that you are not certain you have
the right to make a decision in your best interests or don’t have the right to
meet your own needs, other people will most likely ignore your uncertain stance
and push for their needs. This non-assertive communication is usually a want to
be pleasing and liked by everyone, but soon leads feelings to overwhelm.
Aggressive behaviour (which some people mistake as
assertive) is self-centred and unpleasant, I would like to say that aggressive
communication is easy to notice, but it isn’t (not the same as
passive-aggressive). You would need to look out for a raising of the voice and
what it physically does to your heartbeat and tummy in the moment. Sometimes it
starts with
“Are you saying that”
“Are you trying to say”
“I can’t believe, I feel insulted”
Aggressive communication is insensitive and the resulting
feeling is of being wounded and emotionally hurt.
Passive aggressive communication
Passive aggressive communication is not confronting the
issue with an honest conversation, but instead it is something like this
“well I can put it to
the other staff, but I can’t imagine they will be pleased, I can’t guarantee
what their actions will be” (threatening)
For teenagers their response is usually a mixture of half
angry/sulky/guilt inducing. E.g. “yeah it
upset me a little bit, why wouldn’t it, I’m not sure I can come to the birthday
meal on Saturday now, mum says I need to do more stuff I enjoy with my other
friends” this can be said to someone in person, but with teenagers it is
usually text or message. (notice it communicates sulky, threat of isolation and
disapproval)
Long pauses in conversation also are sometimes a way for
somebody to be passive aggressive. It indicates disagreement, but also makes
you feel uncomfortable.
So, what does assertive behaviour look like?
It is asking for what you want without apologising. Responding
to requests with an honest answer in a direct way. It is honouring your wants
and needs, knowing you are allowed to do this. In a nut shell it is about
meeting your own needs whilst respecting the other through direct
communication. People like the directness of it, they know where they stand.
So at the beginning of this blog I spoke about self-awareness
and knowing what worries you and what you feel in relation to other people.
It might be helpful to think about which people you are non-assertive
with, here are some suggestions
Parents
Fellow workers
School friends
Old friends
Spouse
Employer
Mother in law
Sales people, clerks, hired help
Now think about when you behave non-assertively.
Stating a difference of opinion
Expressing feelings
Saying no
Voicing when something annoys you
When someone criticises you
Making requests
Suggesting an idea
Dealing with people who try and make you feel guilty
Making a complaint
You could rate the above in degrees of discomfort and next week we will
be discussing how we can become more assertive, including non-verbal behaviour,
recognising your rights, learning assertive responses. And information on how you
can role play this in your spare time.
Not a sales pitch but for people who are experiencing non-assertive
behaviour in the work place, if you would like some help and strategies to make
your working environment more pleasant. Please contact Ruth at www.theconsultcentre.com with over
22 years of business management and assertiveness training, she can help you
feel more assertive in every area of your life.
Please share if you have liked this blog and no someone who may benefit.
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